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Information for new students: Support for your studies

Key information and links for new students

We offer support in a variety of different ways. One-to-one help is available from your Subject Liaison Librarian, our Study Advice and Maths Support teams, and at Information Desks. We also offer online support via guides, videos and our virtual enquiry service. Explore the information on this page to find out more...

We're here to help!

Each Department/School has an assigned Liaison Librarian.

Your Subject Liaison Librarian can help you with:

  • advice on finding information
  • using databases and EndNote
  • any Library enquiry

Click on the link below to find out who yours is.

The Study Advice Team can help you:

  • develop more effective practices for studying at university
  • have a clearer understanding of what tutors expect
  • make studying less stressful
  • achieve better marks

Maths Support are here to help if you're finding any mathematical topic difficult during the transition to university study.

Use the links below to find out more about what they can do for you:

Information iconThere are staff available to help in both Library buildings. Please come and ask us if you have any questions, we don't bite (promise)!

Library Building - open for enquiries 9.00-17.00:

  • Ground Floor Help Point - general enquiries
  • 2nd Floor Information Desk - general and subject-related enquiries
  • 3rd Floor Information Desk - general and subject-related enquiries

URS Building - open for enquiries 9.00-19.00:

  • Ground Floor Information Desk - general enquiries, plus questions relating to borrowing, fines and inter-library loans
  • Ground Floor Reception Desk - general enquiries
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Online help

A pile of booksReferencing is a key skill you with need to master in your studies at university. Reference correctly and you not only acknowledge the author's contribution to your understanding, you give your reader the opportunity to reproduce your research by following the same cited texts. You also show that you can work with accuracy and rigour by learning and following a set of rules.

Use the link below to find out more about why, when and how to use references correctly in your academic writing. There are also examples for you to follow.

Students in the LibraryIf you are a new first year undergraduate based on the Reading campus, you will be invited to join our online course, Study Smart. This brief online course, developed by the Study Advice team, aims to give you the best possible preparation for studying at university level and is exclusively available to University of Reading students. It focuses on three key areas of university-level study:

  • academic integrity (including reading, researching, and referencing);
  • communicating at university (including emails to your tutors, lectures and seminars,  and academic writing for different disciplines including Maths and Science);
  • independent learning (including managing your own time and workload successfully, and becoming an independent and critical thinker).

Completing the course will give you a headstart in your studies, and you can return to the course any time over your first year to remind yourself of what you've learnt.

If you are eligible for Study Smart, you will have received an email with a link to the course at the end of August, so please check your emails. Follow the link below for more information.

We provide a range of online guides and videos you can consult at any time. We've selected a few which you might find useful as you start your studies here.

Explore our full range of guides and videos by following the links below:

Student using a laptop in the LibraryOur LibLearn tutorials will teach you how to use the Library without even stepping through the door! These tutorials are available on Blackboard, the University's online learning environment. Access them 24/7 wherever you are.

There are three tutorials covering the basics, more advanced information finding skills, and searching databases for your project or dissertation. They'll help you feel more confident using Blackboard too!

A laptop and diaryOur Virtual Enquiry Service is here to answer your questions during the evening and at weekends. You'll find this chat service on the Library homepage when staff aren't available - usually after 7pm during the week, and over the weekends.

Questions posted via the chat box are answered by librarians around the world. If they are unable to answer a query it will be passed on to us, and we will respond as soon as possible on the next working day.

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