Reflective thinking is essential for success in unpredictable and complex situations such as working with customers or clients.
Reflective thinking helps you to:
You may be asked to think reflectively at university when completing assignments that draw on your experience in placements or prior employment, or when considering your own skills and experience and where you might need to develop (for careers learning or general academic development, for instance).
Being able to think reflectively is an important transferrable skill that will help you to showcase your achievements at job interviews, and is also worth mentioning in its own right.
This cycle is iterative, so it doesn't stop after one rotation; you apply what you learn, then continue to reflect and develop further.
Based on the wider context, theory, models of knowledge and practice, previous experience etc. think carefully about how others have performed similar tasks and use this understanding to develop, modify, change, adapt, and then formulate an action plan for the situation you are expecting to encounter.
Apply the method or approaches developed in the Plan, with a client or situation. Maintain self awareness. Be prepared to creatively adapt and change goals as you go along - while keeping your plan in mind.
As soon as possible, review the session and your observations of what happened, the effects on the client or situation and on yourself. Produce an accurate and objective description of the event.
Reflect upon and evaluate the session and your actions. Analyse your own experience of what you did and how you did it. Reflect on the strengths and weaknesses of your actions, identify problems and issues for investigation, develop your insight. There is no correct answer and some things may remain difficult to interpret. Did you achieve your plan? Did your goals change? How did your actions affect the situation and how did the situation affect you? How do your observations fit with the theories you have read?
- Plan again…
Formulate a new action plan based on your experience in the previous situation or session with the client. Use the outcomes of your reflection, rethinking and reinterpreting. Include the wider context of theory, models of knowledge and practice.
- Act again… and so on.
Be prepared to:
Consider the following:
Our top tip: Keep comparing theory to practice and exploring the relationship between the two.
On reflective learning:
'It is not sufficient simply to have an experience in order to learn. Without reflecting upon this experience it may quickly be forgotten, or its learning potential lost. It is from the feelings and thoughts emerging from this reflection that generalisations or concepts can be generated. And it is generalisations that allow new situations to be tackled effectively.'
Gibbs, G. (1988). Learning by Doing: A Guide to Teaching and Learning Methods. London, UK: Further Education Unit.
Assignments involving reflective thinking often ask you to refer to both relevant theories and your own experiences, but what does this mean? Academic theories and your professional observations are both evidence that you need to use to support your points, but they are different types of evidence:
Academic theories provide a generalised model or framework to help you understand what might be happening in a situation - the Reflective Learning Cycle explained above is an example of a theoretical model - it gives you a structure to compare your own experiences to and language to help you explain what is happening.
Your own experiences are what happens in practice; these may be more complex and richer than an abstract model, but it can be harder to see what is relevant. By comparing your experiences to a theory or theories, you can develop some more insightful explanations for what happened. Also use your own experiences to interrogate and question theories - does the theory fit what happened? If not, why? Does the theory only explain part of the story? Does the theory need to be adapted for different situations?