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EndNote: Desktop EndNote

Information and guidance on using Desktop EndNote and EndNote online to manage bibliographic references.

Desktop EndNote is a reference management programme. It is available on campus via the University's Apps Anywhere service. It can also be installed on personal computers by requesting the installation file and product key from IT Services. We recommend it for research students and staff.

First steps to using Desktop EndNote

  1. Request EndNote Desktop via the DTS Self-Service Portal and install it on your computer, or use it via AppsAnywhere on one of the campus PCs.
  2. Create a library.
  3. Set up sync to provide an online backup.
  4. Populate your library by: typing in references; exporting from compatible databases; using the online search within EndNote; importing references from other databases or from other reference management software.
  5. Use the 'Find Full Text' feature to add PDFs to your references, or manually attach downloaded articles.
  6. Use the EndNote toolbar in Word to insert and format citations and references.

Obtaining Desktop EndNote

Request the software via the DTS Self-Service Portal (link below). Once logged in to the portal select 'Place a DTS Request' > 'Request Software' > 'Site Licenced Software' > 'Software - EndNote' from the list on the right of the screen. If using a University-owned computer you will need to arrange for DTS to run the installation.

Note that when you leave the University you must remove EndNote from your own computer or purchase your own licence.

Staff and students based on the UK campus can also use EndNote via the the AppsAnywhere service. This is automatically available on campus computers and can be installed on your own computer (although it is preferable to get the software and install it directly on your computer following the instructions above).

Staff in Malaysia should email to arrange installation on their work computer.

Installing EndNote on a Mac

When you install EndNote on a Mac it won't fill the screen when it first opens. Look for the EndNote toolbar across the top of your screen and click on 'File' and 'New' to create a library file to store your references. This will then fill your screen and you are ready to start adding references. See the box below for important guidance on where to store your library.

Where to store your EndNote files - avoid cloud services

Store your EndNote library and data folder on your computer's local hard drive, such as in Documents or on the Desktop. Avoid cloud-based services such as OneDrive, iCloud and Drop-box. 

When you use Desktop EndNote, especially when inserting references in Word documents, it constantly reads and writes information back to your EndNote library. If you use your files on a cloud-based location, such as OneDrive or iCloud, this means your library can become corrupted over time.

Check that your chosen location is not automatically syncing to a cloud service. On a Windows computer open the File Explorer and right-click on the relevant location and select Properties. If you are unsure just create a new folder on the C: drive where you will store your EndNote files. For Mac iCloud users we suggest creating a separate folder in your Home folder and saving your EndNote libraries there.

Set up the sync option within EndNote to create a backup in EndNote Online which automatically updates as you work with your library.

Adding references to Desktop EndNote

Direct export is the easiest way to get references from a database into your EndNote library.

  • Just search your favourite database and mark any relevant references.
  • Choose the EndNote or RIS export option when saving your references.
  • EndNote will be automatically opened, or a file of references downloaded in your browser which you just need to click on.
  • The reference details will be added to your library.

Note: this will not download the full-text.

See our getting started guide for instructions on using direct export:

For information about exporting from a specific database, take a look at our page:

If a database does not provide a direct export feature it is usually possible to save the references in a suitable format that can be imported into EndNote. 

  1. Search your database and mark any relevant items (usually a checkbox).
  2. Once you have marked the items look for an 'Export' option. In many cases you can select the 'EndNote' or 'RIS' export option and save the file. 
  3. Open EndNote and import the references using the correct import option (also known as a filter) for the database you have used.

The import option will map the information in each downloaded reference to the corresponding fields in EndNote. Because the information in each database is organised in different ways, there is a different import option for each database. EndNote comes with a range of import options, others are available to download for Desktop EndNote from the EndNote Import Filters download site (see below).

Once your references are imported, open a couple to make sure the fields have been filled in correctly.

See the following guide for step-by-step instructions:

To find out which import option to use for your database:

Getting additional filters for importing references

If the filter you need is not included in the list provided with EndNote, check whether it is available to download using the link below.

  1. Search for the name of the database. There may be several different versions available for different hosts - make sure you select the correct one for the site you are using.
  2. Click Download
  3. Choose the Save option and save the file.

Saving your additional filters

Once your selected filter has been downloaded click on it to open. Go to 'File' and 'Save as' and 'Save'. This should save it into a location where EndNote can find it and use it. If you have any issues using the filter make sure it is saved in one of the following locations.

On your own computer
Save the file into the Filters folder in the EndNote program folder on your computer.
On a Windows computer browse to your Local Disk (C:), open the 'Program Files (x86)' folder, then the 'EndNote 20' folder and then the 'Filters' folder and save it there.  
On an Apple Mac computer go to the Applications area and open the 'EndNote 20' folder and then the 'Filters' folder and save it there.

For University computers you don’t have admin rights on
Save the file to your personal folders on your computer. This is in Documents\EndNote\Filters (you might need to create the EndNote\Filters folders if they don't already exist).

The EndNote Online search uses connection files to allow you to connect directly to a database from within EndNote and download into your Library.

We do not recommend using the EndNote Online Search to find references because:

  • it offers very limited searching functionality making it hard to refine your search;
  • there can be technical difficulties with the z3950 technology it uses.

Searching a database directly and then using Direct export to get the references into your library is the best method, or downloading and importing references if the first option is not available.

However, the Online Search can work well when searching Library catalogues. It is possible to use it to download records from our own catalogue. For best results make sure that your search is specific and well constructed - too general a search might retrieve thousands of useless records and it not easy to refine your search once you have your results.

See our guide for instructions on using the Online Search to download references from our catalogue. Note that it also possible to search Enterprise directly and select 'Export to EndNote (RIS)' from the Actions menu.

Downloading the connection file for our catalogue

If you don't already have the 'U Reading' in the list of Online Search connections you will need to download our connection file via the link below. 

Once your selected connection file has been downloaded click on it to open. Go to 'File' and 'Save as' and 'Save'. This should save it into a location where EndNote can find it and use it. If you have any issues using the file make sure it is saved in one of the following locations.

On your own computer
Save the file into the Connections folder in the EndNote program folder on your computer.
On a Windows computer browse to your Local Disk (C:), open the 'Program Files (x86)' folder, then the 'EndNote 20' folder and then the 'Connections' folder and save it there.  
On an Apple Mac computer go to the Applications area and open the 'EndNote 20' folder and then the 'Connections' folder and save it there.

For University computers you don’t have admin rights on
Save the file to your personal folders on your computer. This is in Documents\EndNote\Connections (you might need to create the EndNote\Connections folders if they don't already exist).

Please note that this is connecting to the Unicorn catalogue (which just holds details of the University Library books and journals) and not the Enterprise catalogue. It is also possible to download directly from Enterprise. Run your search on Enterprise and look for the 'Export to EndNote (RIS)' option under the 'Actions' menu when viewing your results.

Using EndNote with Word

References in a thesisWhen EndNote is installed on a computer an extra toolbar is added to the ribbon in Word. This allows you to search for specific references in your library and insert them into your Word document. The bibliography is automatically created at the end of the document. You can select from a large list of popular referencing styles. It is also possible to download more referencing styles and edit styles to create your own.

See the step-by-step instructions on using EndNote with Word in our guide:

When EndNote is installed it should automatically add the Cite While You Write toolbar in Word.

If you have installed EndNote and the Cite While You Write toolbar is not appearing in Word try the following:

  1. Open Word
  2. Click on the File ribbon
  3. On the list on the left click Options
  4. Choose Add-Ins
  5. Go to the Manage drop down list at the bottom of the screen There are a couple of things to check here:
    1. Select 'Disabled Items' and click on 'Go'. If any Endnote files are on the Disabled Items list, select them and click on the 'Enable' button
    2. Select 'COM Add-ins'. If 'EndNote Cite While You Write' appears here tick the box next to it and click 'OK'.
  6. The EndNote toolbar should then appear in Word.

If that doesn’t work close Word and find the EndNote 20 programme files. On a Windows computer these will be on the C: Drive > Programme Files (x 86) > EndNote. On a Mac these will be in the Applications area. Click on the ‘Configure EndNote’ entry in the EndNote 20 folder and make sure you select the ‘Cite While You Write’ option. Click through and then try reopening Word and hopefully the toolbar will have returned.

On a Mac you can also try opening Endnote and click 'Endnote' on the toolbar at the top left of the screen. Select 'Customizer' and make sure 'Cite While You Write' is ticked.

If these don't work try the solutions given in the following guide:

Alternatively contact the Clarivate Analytics support team for technical help:

Word plugins - conflict between EndNote and Mendeley Desktop

The EndNote and Mendeley plugins in Word don't play nicely together, so you might experience problems if you have both installed. The most common error message seen is 'Cannot edit range' when trying to insert a citation from EndNote into a Word document.

To stop this happening you have to disable the Mendeley plugin by following these steps:

  1. Open the File menu in Word.
  2. Select Options then Add-Ins.
  3. From the Manage list at the foot of the window select Word Add-ins and click Go.
  4. Unselect the Mendeley add-in.

You will need to do this every time you open a document in Word.

Referencing styles in EndNote

Desktop EndNote comes with a large number of styles to choose from. You can also download extra styles to add to EndNote, or edit existing styles to create your own.

Saving your downloaded style

Once your selected style has been downloaded click on it to open. Go to 'File' and 'Save as' and 'Save'. This should save it into a location where EndNote can find it and use it. If you have any issues using the style make sure it is saved in one of the following locations.

On your own computer
Save the file into the Styles folder in the EndNote program folder on your computer.
On a Windows computer browse to your Local Disk (C:), open the 'Program Files (x86)' folder, then the 'EndNote 20' folder and then the 'Styles' folder and save it there.  
On an Apple Mac computer go to the Applications area and open the 'EndNote 20' folder and then the 'Styles' folder and save it there.

For University computers you don’t have admin rights on
Save the file to your personal folders on your computer. This is in Documents\EndNote\Styles (you might need to create the EndNote\Styles folders if they don't already exist).

OSCOLA for legal citations

EndNote does not come with OSCOLA aready installed. You can download the relevant style files from the OSCOLA website, along with guidance on their installation and use on Desktop EndNote.

Editing styles

It is possible to edit existing styles within EndNote to create your own. This can be useful if you are submitting an article to a specific journal and their style is not available for EndNote. In this case choose a similar style and edit it. See our guide for detailed instructions.

Working with PDFs

It is possible to attach PDFs to references in EndNote so everything is stored together. The PDFs you attach will be stored in the Data folder associated with your library.

Attaching PDFs to existing references
  1. Use the find full text option to automatically attach PDFs (works best if you are on-campus or working at home on the VPN)
  2. Manually attach a PDF you already have using the 'Attach file' button in the Summary panel, or drag and drop the PDF onto the correct reference.

For more information about these options see the following guide:

You can also set up automatic PDF attachment. See this guide from University of Canterbury for details:

Importing PDFs to create a reference

If you have an existing set of PDFs you can try importing them into EndNote to create the reference in your library. The full reference will only be created if the PDF has an embedded DOI , so it works best for more recent articles.

1. Open your EndNote library and click File -> Import -> File

2. Click Choose and locate a PDF you wish to convert to a reference in  your EndNote with the PDF attached. If you have a collection of PDFs saved in one folder, choose File -> Import > Folder. 

3. Choose PDF as your import option. Click the Import button.

Where the DOI is not present the PDF will still be imported but the reference will not be created. If this happens delete it from your library and download the reference from a database and manually attach the PDF.

Advanced features for researchers

Sharing your library with other researchers

It is possible to share a library with up to 100 people. All you need is Endnote X7.2 or higher and an Endnote online account. You can only share one library because you can only have one library associated with an online account. If you want multiple online accounts you will need to use a different email address to register for each one. As multiple people will be working on the library it is a good idea to take frequent back ups by going to File > Compressed Library.

Watch this short video to find out more.

We've also produced our own guide to sharing libraries for Version 20:

Use Manuscript Matcher to suggest the ideal place for your work to be published

This feature uses the title, abstract and references from your library to suggest relevant journals for your paper. Find out more using the link below.

Introductory videos - Version 20

Video guides to using Desktop EndNote

Watch this series of four videos to get started with using Desktop EndNote. 

Video 1: Getting started

Covers downloading and installing the software, creating a library and synchronising with EndNote Online to create a secure backup.

Video 2: Getting references into EndNote

Covers downloading from Summon, Web of Science and PubMed and typing in references for books and webpages.

Video 3: Organising and editing references

Covers navigating and managing your library, using groups to organise references, editing references and attaching PDFs.

Video 4: Inserting citations and references in Word

Covers using the Word plugin in insert citations and create a reference list, changing the style and creating a plain text copy for submission.

Help using Desktop EndNote

We have created step-by-step guides for the most commonly used features of Desktop EndNote. These guides are worded for Windows PC users, although many of the instructions will be the same for the Mac version of the software. All guides are in PDF format.

Introductory guides

Use these three guides first to get you started with the basics of populating your EndNote library and using it with Word. 

Further guides

The rest of our guides cover specific features which you might need as you become more experienced with EndNote.

Using Desktop EndNote for a systematic review

Follow the tips in this step-by-step guide for managing your systematic review search results using Desktop EndNote:

Guides for Mac users

The Mac version of EndNote 20 has be released recently. Clarivate have yet to produce their own guidance. We will link to it from here once it is available. We don't produce in-house guides for the Mac Version.

We run regular workshops in term-time which cover all aspects of using Desktop EndNote.

If you are unable to attend a workshop, you can teach yourself using the step-by-step guides or videos:


Academic Liaison LibrariansYour Academic Liaison Librarian can offer individual help on using EndNote. 

They can offer a 1-1 tutorial, or advice on specific questions. Contact them to make an appointment. The link below gives a list of liaison librarians for each department.

For technical issues contact Clarivate Analytics directly:

Top tips for managing your EndNote library

  1. Just have one library and use the groups feature to organise references within it.
  2. Store your library on the hard drive of your computer - there's a risk of corruption and performance issues if stored on network drives or cloud-syncing folders e.g. OneDrive, DropBox
  3. Take regular backups using the File > Save a copy or synchronise with EndNote online to provide a cloud back up.
  4. Use the 'Find duplicates' facility to keep your library tidy and avoid future problems when inserting references in Word.
  5. Check references for inconsistencies in capitalisation, especially of titles. These might be replicated in your reference list.
  6. Use the term lists feature to enable you switch between full and abbreviated journal titles. See Desktop EndNote Guide 5.

Desktop EndNote FAQs

Lost your EndNote Library?

If you have lost your EndNote Library, perhaps due to a broken or stolen laptop, there are a couple of ways you can retrieve it.

Sync a new Library with EndNote online

If you had EndNote on your old computer set to synchronise with EndNote online then you simply need to create a new empty library on your new computer and set up the Sync again. See our guide:

Using EndNote references in a Word document to recreate a library

If you have a Word document with EndNote references you can use it to recreate your library by following these steps:

  1. Open your Word document.
  2. Click on the EndNote tab in Word.
  3. From the 'Export to EndNote list' select Export Travelling Library.
  4. You will be prompted to choose an existing EndNote library or create a new one. Your references will be Exported to your EndNote library.

This will just export the reference details. It will not recreate any groups or include any PDFs you might have attached in your original library.

Updated August 2022


Converting an existing reference list into EndNote

Existing references held in another bibliographic management package

If you have an existing list of references held in another bibliographic management package (for instance, RefWorks), you can add them to EndNote. Import filters are provided for common formats used by other referencing software packages, including the “RefMan (RIS)” filter for references saved in the generic RIS format.

Existing references in a Word document created using Word's own referencing tab

If you have references in a Word document inserted using Word's own referencing tab you can transfer them to a Desktop EndNote library.

  1. Open your Word document.
  2. Click on the EndNote tab in Word.
  3. From the 'Export to EndNote list' select Export Word Citations.
  4. You will be prompted to choose an existing EndNote library or create a new one. Your references will be Exported to your EndNote library.
  5. They will be placed in a temporary group called 'Imported References' - check them and make any changes required.

Existing references manually entered into a Word document or in another unstructured way

If your references are held in a Word document, or in an arbitrary or inconsistent format, it may be very time consuming to import your references into EndNote. Check the internal help within EndNote, or the Manual, for guidance on Importing reference data. 

If you only have a small number of references to import (less than 50), you might find it faster and easier to do the following:

  1. Search for your references on a database such as Web of Science and import them directly into EndNote. Your liaison librarian can advise you on choosing relevant databases and search strategies to re-find your references.
  2. Copy and paste the (hopefully) few that are left in your Word document into EndNote. The quickest way is to copy the whole reference into the first field box ie author, then drag and drop the different elements to the appropriate field. This saves time switching from Word to EndNote.

Updated December 2020

Merging EndNote libraries

It is recommended that you just have one EndNote library and use the groups feature to create sub-sets of references. If you already have more than one library follow these steps to merge them.

  1. Open the the library you want to keep, or choose the biggest one. 
  2. Then select File > Import > File.
  3. Find one of the other libraries. Make sure the Import Option is set to 'EndNote Library'. You can set it to remove duplicates - but it might be safest to do this later using the 'Find Duplicates' option in the file menu. Leave the text translation as 'ANSEL'. This copies the entire content of the other library into the library you have open.
  4. Repeat for any other libraries.

Updated December 2020


Leaving the University? How to take your EndNote library with you

If you have been using EndNote on a University PC and do not have a personal copy of EndNote you can take all the information stored - including notes and abstracts - with you. There are three ways of doing this.

1. Transfer references into another package

There are a number of free reference management packages available (for example Mendeley, Zotero and CiteULike) which you may find useful if you no longer have access to EndNote. However you can export your EndNote references exported in the standard RIS format – named “RefMan (RIS) Export” – which can be read and imported by most other reference management packages:

  1. Open your EndNote library
  2. View All References
  3. In the menu bar go to Edit and Select all references
  4. Choose Select Another Style from the options in the Output style box
  5. From the list, select the RefMan RIS Export format  and click the Choose button
  6. In the menu bar, go to File and select Export
  7. In the window displayed, enter a name and destination for the file you are saving/exporting
  8. Ensure the File type is set to Text File (*txt)
  9. Make sure that the 'Export Selected References' box is ticked
  10. Save the file
  11. Import the file into your chosen reference management package

2. Transfer all your references to EndNote online

See 'Desktop EndNote guide 9: syncing desktop and online EndNote' and sharing libraries for guidance on this method. You will have access to an enhanced version of EndNote online for a year, after which your account will become an EndNote basic account. For more information on the differences between the versions see - EndNote versions compared.

3. Transfer into a Word document

  1. Open your EndNote library
  2. Choose Select Another Style from the pick list in the style box at the top right hand side of the screen
  3. Select the style Show All Fields
  4. Select all your references in your library
  5. Go to Edit
  6. Select Copy formatted
  7. Open Word
  8. Paste your references into Word

Updated December 2020

Exporting references from a Talis reading list
  1. Go to the reading list on the Talis system.
  2. From the View & Export menu at the top right of the list select 'Download RIS'
  3. This will will create a RIS file (.ris) which should then automatically open in EndNote.

Alternatively staff can select import references from the bookmarks they have created in Talis:

  1. Go to the Talis system and login.
  2. Go to My Bookmarks and select the references that you wish to export to EndNote using the tickboxes in the column on the left side.
  3. Click on the Action button and then Export citations.
  4. This will create a RIS file (.ris) which you need to save.
  5. Double click on this file to open it in Desktop EndNote and import the references.

Updated December 2020

Exporting references from EndNote to a Talis Aspire reading list
  1. Open your EndNote library.
  2. Choose Select Another Style from the options in the Output style box.
  3. From the list select RefMan (RIS) Export and click the Choose button.
  4. Select the references that you wish to export.
  5. Go to the File menu and then select Export.
  6. Choose a destination folder and enter a filename. Check that the file type is set to Text File (*.txt), the output style is set to RefMan (RIS) Export, then press Save.
  7. Go to the Talis Aspire system and login.
  8. Select the My Bookmarks menu, click on the Add bookmark button and select Import citations.
  9. Find the .ris file you exported from EndNote using the Browse button and then select Import. We recommend that you do not select the 'Add imported resources to a new list' box unless you are sure you want a brand new list. You will receive an email once your bookmarks have been imported.

Updated December 2020

These FAQs have been checked and updated for Version 20.

Adding page numbers to citations
  1. In Word, highlight the citation to which you want to add page numbers.
  2. Click on the Edit & Manage Citation(s) button on the Endnote toolbar.
  3. This opens a dialogue box. In the box next to Suffix, type a space, followed by a comma, a space, and the required page numbers in the format required by your referencing style, then click OK. Your citation will appear with page numbers eg (Asimov, 1960, pp.7-8).

Updated December 2020

Corporate names - getting them to appear correctly in citations

How do I get EndNote to format a corporate author correctly? It is formatting World Bank as Bank, W.

Just put a comma after the name in the author field, for example:

World Bank,

If your corporate author is made up of initials and has a comma in the name, you will need to put two commas in place of the single one to fool EndNote into formatting the name correctly.

For example:

M & P, Inc. should be entered in EndNote as M & P,, Inc.

This makes EndNote treat M & P as a surname thus formatting the name correctly to display as M & P. Inc.

Updated December 2020

My citations look odd! They are in squiggly brackets. Why?

If your citations within your bibliography look like this example: {Cooper, 2007 #29} and your bibliography does not appear at the end of your document, you are displaying “Unformatted” or “Temporary citations”.

Select the style you want from the Style pick list on the EndNote ribbon in Word, and then select Update Citations and Bibliography. This will change the temporary citations in the text to the style you have chosen and create the bibliography at the end of your document. 

December 2020

Formatting multiple citations

I want to be able to cite multiple references in the text with commas between them and "and" between the 2nd and last. As for example (Smith et al, 2002, Jones, 1999 and Bloggs, 1986). How can I do this?

There is a way to do this but it has to be done to each citation when they have been created in Word. It cannot be done through the output style on EndNote.

  1. In Word insert your required citations with no space between them.
  2. Make sure the cursor is in the required citation.
  3. From the toolbar choose 'Edit & manage citation(s)' (or right click with the mouse).
  4. An edit box will appear with all three citations displayed.
  5. Click on the last citation and then click in the prefix box.
  6. Type 'and' then a space.
  7. Click on OK. This will allow the word to appear before the last citation. Unfortunately the comma appears as well, but at least this does allow the 'and' to be added manually, as desired.

Updated December 2020

Dealing with variant forms of author names

My paper contains multiple references to the same author. In some references the author might be described as 'Benjamin', whereas in others as 'Ben'. EndNote regards Benjamin and Ben as two different authors and in the citation includes the first name to distinguish them. How do I get EndNote to treat Benjamin and Ben as the same person?

  1. In EndNote go to the Tools menu and select Output Styles 
  2. Edit your chosen output style
  3. In the Citations section of the style select Author Name
  4. Remove the tick next to 'Use initials only for primary authors with the same name'  

However, if you are using a style such as APA which requires different authors with the same surname and first initial to be distinguished from one another, you should instead edit the individual entries in your library to ensure the same form of name is used for each author.

Updated December 2020

Grouping references by type, for example Books, Articles, Websites

It is simply done by altering a setting in the output style you are using. See our guide to for an introduction to editing styles.

  1. When editing the style click on Sort Order under the heading bibliography.
  2. You are given a number of options - click next to Other.
  3. A new box will appear give you a number of sort options to choose. Select Reference Type from the pick-list. This will re-order the bibliography into alphabetic order of the different reference types in your library.
  4. Save the amended style and re-format the bibliography. You will then simply need to add relevant headings to each section in the bibliography.

This works well if your primary sources are all the same sort of reference type. If they are different you could add a customised field or you could use the field 'type of work' and add it as a first sort criterion. Once formatted, simply add the heading as appropriate in the bibliography.

Further information in the Endnote Help - look up 'Sort order: bibliographies and multiple citations'.

Updated December 2020

These FAQs have been checked and updated for Version 20.

Merging references from multiple chapters to create a single bibliography

If you have written a section of a paper in collaboration with others, or separate chapters of a dissertation or book, you can merge the text and have one bibliography at the end.

  1. Create a blank document where you will place all the chapters.
  2. Make a backup copy of all the documents you wish to merge.
  3. Open the documents to be merged in Word.
  4. Copy the text of the individual documents, but NOT the reference list. It is important that you do not include the reference list as part of what you copy.
  5. Paste the text from the individual documents into the new blank document.
  6. Once you have created the merged document, click the EndNote tab and click Update Citations and Bibliography.

This procedure will create a formatted Microsoft Word document with one bibliography at the end.

Further information can be found in the EndNote Help under " How to merge chapters into one document in Word".

Updated January 2021

Working on a Word document on multiple computers

If you have EndNote on both your work and home computers and you want to work on one Word document in both places you need to follow these steps:

  1. Take backups of both your work EndNote library and your Word document.
  2. On your work computer use the sync function to copy all references into an EndNote online account.
  3. On your home computer create an empty library.
  4. Use the Sync function to download all the references from your EndNote online account. At this point, although the two libraries contain identical content, the unique number (#) for each record can differ between libraries.
  5. Open the Word document created on your work computer.
  6. In Word's Endnote toolbar, click Update citations and bibliography. This will align the record numbers with library on your home computer.
  7. When you open the same document on your work computer, click Update citations and bibliography to re-align the record numbers with the library on your work computer.

Get into the habit of syncing your EndNote library each time you start and finish working with it, at work and at home - or set the library to sync automatically. This will ensure all versions of your library have identical content. Also, update the citations and bibliography in Word before you start work.

Updated January 2021


Recovering a deleted EndNote library

If you accidently delete your EndNote library but still have its .data folder you can recover the Library by following these steps:

  1. Use Notepad to create an empty plain text file.
  2. Save it with the same name as the data folder and give it the .enl file extension. Make sure you change the Save As Type: to All Files.
  3. Open the .enl file you have created and it will be a copy of the original library.

Updated Janaury 2021


I am about to leave the University but want to continue using Desktop EndNote

The University's EndNote licence requires you to remove Desktop EndNote when you leave the University. To continue using it you will need to purchase your own licence directly from Clarivate using this link:

Alternatively you could synchronise your desktop library with an EndNote online account and use that instead. Or export the references to use in another reference management system.

Updated January 2021